Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused food products and offer a 30-day satisfaction guarantee for all unused items. If you are not completely satisfied with your purchase, we are here to help facilitate a smooth return or exchange process.
Initiate Your Request
Contact our customer support team via email with your order number and a brief explanation of why you would like to return the product.
Prepare Your Package
Ensure the item is in its original packaging; for food safety reasons, we can only accept returns on unopened and sealed products.
Ship the Product
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing